Insights, Tools, and More
Become an expert in UGC marketing today leveraging our industry knowledge and unique tools.
Mike Schneider
Co-Founder
How to build and scale a successful social media agency
The truth is, social media has changed. And it keeps changing constantly. What used to be enough - a few pretty pictures, a funny post, some hashtags - hasn't been sufficient for a long time. Platforms have become faster, more complex, and louder. And at the same time, more and more companies are looking for exactly the opposite: calm, clarity, structure, and a strategy that's not based on likes, but on real impact and results, measurable through meaningful engagement metrics. If you're thinking about starting your own social media agency right now, you've probably already felt this. That it's no longer about just doing "more." But doing the right things, things that touch people. In this article, I'll show you how to build a social media agency that really works - for you and your clients. I'll give you insights into tools and a guide to follow, without content stress, without pressure to make everything perfect immediately. Instead, with real numbers and a clear plan.
2025 isn't an easy starting point, but it's a smart one, because the market is there more than ever. According to statistics, over 95% of companies with more than five employees use social media. At the same time, over 60% of small and medium-sized businesses say they have neither the time nor the know-how to use their channels effectively and purposefully to generate customers. What this means for you: The demand is huge and it will continue to grow, especially in English-speaking markets. What's missing here isn't platforms, but understanding. People who listen, who provide targeted advice, who don't just post, but explain, plan, implement. Small side fact: Many agencies only grew big through advertisements, through funnel strategies, click optimization and huge media budgets. But the new platforms like TikTok, Reels, Shorts, work differently. It's about relevance, authenticity and trust - topics we've also discussed extensively in our article about viral marketing examples. Also check out how Cluely went viral or how to build a TikTok creator network to understand how modern social media strategies work. This is exactly where your opportunity lies. Because you can work approachably, be flexible, position yourself clearly. You help companies become visible in a way that doesn't feel like advertising.
Before you create a logo, choose a name, or build your website, you need one thing above all: a clear vision of what you do and for whom. Many start way too broad. They say: "I do everything for everyone." But that's exactly what doesn't work. Because when you do everything for everyone, nobody knows why you're the right choice. That's why your first task is: positioning. If you're interested in branding and niche focus, definitely read our Tea for Women Dating App Marketing Case Study, where we show how specialization made the critical difference. And it sounds more complicated than it is. Just think about: Who would you most like to help? (e.g., coaches, restaurants, sustainable brands, local businesses, founders) What do you enjoy? (e.g., storytelling, video, branding, consulting) Where can you solve a problem that you know yourself? Example: You once worked in a small shop yourself and know how overwhelming social media can be? Then build your agency exactly for that. Local providers, small teams, honest and simple communication. A good example of focused community building can be found in our article about Retro App's success story, where real connections are the priority. Or you come from the events industry and know how hard it is to make shows or speakers visible? Then make that your focus, because the more specific your focus, the easier you'll get booked.
Here too, many make the same mistake: They offer too many services, from ads to web design, because they think it looks professional. But the opposite is true. Clients don't want 20 individual services, they want to solve a problem. Build your offer so that it's understandable, even for people who have nothing to do with marketing.
For example: "I help small brands find a clear direction on Instagram in 6 weeks, with content that sells."
Or: "I take over the TikTok strategy for coaches who want to be visible but don't want to post daily."
What you do in the background - planning, hashtags, content design - interests few people. They want to know what they get and what it brings them. And when you build your first packages, think in results, not services. Don't say "I make 5 posts and 2 Reels," but: "We create content that builds trust and brings customers, regularly, predictably, without stress." That sounds simple, and it is. But you need the courage to communicate this clearly.
Many think they first need a website, a portfolio, or 1,000 followers. But that's not true - what you need is trust. And you build that best in your immediate environment. Go through your contacts. Think about old colleagues, freelancers, acquaintances, local providers, people from before. Write to them personally, not as a marketing message. Tell them you're building something. That you're looking for first projects. And that you're open for a conversation, without any pressure. At the same time, you can start posting your content. But remember: You don't have to be perfect. You don't have to go viral, you just have to show that you know what you're talking about. As Cluely proved with their creator army, it's more about authenticity than perfection. Short Reels where you explain TikTok strategies Screenshots of successful posts with comments ("Why this post brought 3 customers despite only 200 likes") Honest insights: "What I learned as a social media starter, weeks 1 to 4" The mix of personality and clarity makes you visible, not your follower count.
Many think they immediately need agency infrastructure. What you need at the beginning are maximum five tools and together they cost you less than 50 dollars a month. You need a tool for planning (Notion, Google Sheets), one for design (Canva or CapCut), one for analytics (viral.app), a filing system (Google Drive or Dropbox) and an invoicing/client communication system (like Lexoffice or a PDF template and Gmail). Nothing more, that sounds pretty simple. If you want to dive deeper into analysis, check out our article on Measuring Social ROI, where we explain which numbers really matter.
Much more important than perfect one-time actions is creating repeatable workflows. Especially in everyday marketing, it makes the crucial difference whether you have to reorganize yourself every time or whether you can rely on clear, proven processes. That's why it's worth creating routines that relieve you in the long term and give you security. Consider: How does your onboarding work when you start with new clients or colleagues? Do you have a fixed process here that communicates all important information in a structured way? The same goes for content planning - when do you regularly take time to plan content strategically - weekly, monthly, or quarterly? The clearer this appointment is set, the easier it is for you to work focused and sustainably. The approval process should also be defined: Who approves content, how does the coordination work, and through which tool? This way you avoid delays and unnecessary queries. Also plan fixed time windows when you send out your evaluations, whether internally in the team or to clients. When you establish this rhythm, it no longer becomes an annoying duty, but an efficient part of your work. In short: Repeatable workflows create structure, save time and give you space for what's essential - creative, effective marketing. These things determine not only your revenue but also your energy level. Because if you're constantly improvising, you'll be at your limit after just a few clients.
When you create content for clients, it's not just about posting - you want to find out what works and you want to see results. And for that you don't need perfect numbers like likes or reach, but metrics that really tell you something. Sure, likes look nice, but whether your content really works is shown by other things. Much more interesting is, for example: How many people click on the link in your bio? Is your post saved or shared? How long do people really watch your Reel and when do they drop off? Do messages come in after the post? Or do new people follow you who actually belong to the target group? That's where it gets interesting. Because that shows you whether your content works. And to really find that out, you should definitely work with UTM parameters. This way you can see quite precisely which post led to which result, whether it was a website click, a newsletter signup, or even a purchase. An important useful tool for this is also our article about Social Media Report Templates, with which you can present your results clearly and professionally. And let's be honest: You don't need to build a huge analytics setup for this. Tools like viral.app make it super easy to keep track of exactly that. You can track posts, evaluate stories and immediately see which content really pays off - all visual, clear and without much tech. For daily or monthly evaluation, you can additionally work with simple dashboards in Google Sheets or Notion, or you stay directly with Viral if you prefer it smart and compact.
Because in the end, it's exactly about that - not just producing more content, but more targeted content. Less effort, more impact, because what works, you'll do more often. This way you develop step by step a content strategy that not only looks good but works measurably.
Most solo agencies earn between $2,000 and $5,000 per month in the first 6-9 months, depending on focus, structure, and offering. If you have four clients, for example, who each pay you $750 per month, you're at $3,000, with an effort of 20 to 25 hours per week, depending on content volume. If you have good processes, you can keep this revenue stable or slowly expand it. Not by "doing more," but by working smarter: Creating better packages Reusing evergreen content formats (formats that work very well) Strengthening client retention instead of constantly looking for new leads Adding digital products or mini-courses The important thing is just don't compare yourself with large agencies or creators with 100k followers. You're building something of your own and new, you can grow sustainably if you work with a system, not with pressure.
Starting a social media agency doesn't mean you have to be perfect. It means you're ready to listen, to learn, to build structures where others just post. To communicate clearly where others get complicated. And to stay human, even when things get difficult. If you follow this, you can build an agency in 2025 that's really needed. Because you're a person who understands impact.
Become an expert in UGC marketing today leveraging our industry knowledge and unique tools.