Canvas UGC creator for a customer support mobile app

The assignment

Make a short, natural product demo showing how a support teammate can answer a customer when they are away from their desk. Help viewers understand who the app is for, rather than treating it as a general chat app.

Who you're talking to

People who handle customer questions while also running a business or juggling other work. They want to stay in the loop without keeping a laptop open all day.

The one idea

Your support inbox can come with you. Prove it with one customer conversation and a clear reply or assignment in the mobile app.

How to build it

• Try a hook about a customer message arriving between meetings, a reply that cannot wait until you get home, or a teammate needing a hand.
• Set up the situation in your own words, show the inbox, then open one conversation and demonstrate the next action.
• Keep the app readable on screen for at least three seconds. A talking-head introduction can lead into a screen recording.
• End with one invitation: existing users can download the companion app and sign in through their organization.

Must include

• Name the app and disclose the paid partnership clearly.
• Explain that an active account and an organization invitation are required.
• Use an authorized demo workspace with fictional customer details, never private customer messages.
• Show only actions you actually perform; say when a situation is staged.

Avoid

Do not promise instant results, automatic revenue, a standalone AI assistant, or that downloading creates a support account. Do not show credentials or make claims about features you have not used.

Make it yours

Choose the setting, pacing, hook and wording that feel natural to you. One believable support moment is stronger than a tour of every menu.

Your accounts

• Create a new TikTok account and a new Instagram account just for the app. Do not use an account you already have.
• Post only content for the app there: no other brands, apps or sponsored posts.
• Put the designated link in both bios.
• Send both handles in the Viral chat when you are hired. Only videos on accounts we track are paid.

Payment

Creators get paid $15.00 per video. This equals $15.00 in total every week, if they reach the video target of 1. Base payout is limited by the video target. Applies to TikTok and Instagram only. Creators get performance payouts based on CPM rates applied per video: From 200 to 999,999 views, a rate of $1.00 / 1,000 views is paid. Applies to TikTok and Instagram only. Creators get bonus payouts applied per video. Unlocked tiers are aggregated. At least 50,000 views, cumulative bonus reaches $50.00. At least 100,000 views, cumulative bonus reaches $100.00. Applies to TikTok and Instagram only. Bonuses are paid immediately once performance tiers are reached. Performance payouts stop at $200.00 every week; base payout and fixed salary are not affected. Videos count toward performance payouts for 31 days after publication, including videos published before the payout period. Views and bonuses pay up to the weekly limit and nothing above it. The campaign is funded week by week and can end after any week; views after the campaign ends are not paid.

Schedule and audience

• Campaign length: 1 week, starting the day you are hired.
• Videos per creator each week: 1.
• Video languages: en.
• Target markets: USA, GBR, CAN, AUS.

Who should apply

Create the campaign videos in English.